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S and C Memories
Scrapbooking and Stamps
Art For The Heart...Where Memories Turn To Treasures 1-641-684-7918
Frequently Asked Questions


Privacy:  I respect your privacy and will never sell, give, share
               or trade any of your personal information.

Order Processing:  Most orders are processed and shipped 
                                  within 24 hours if possible.  Some orders
                                   may be delayed if an item is out of stock
                                   and we need to reorder it.  Holidays may
                                   also delay shipping.                      

 Shipping Methods:  I ship all orders by USPS or UPS.  I will 
                                   pick the best method for your order.

Returns:  Returns of undamaged, unopened items in re-sellable
                 condition may be returned at your expense within 10 days
                 for exchange only.  Cardstock, Paper and Rubber Stamps
                 may not be returned.

Incorrect Items:  I carefully pack all orders but on occassion may
                              make a mistake.  Please check your order when
                              it arrives for any mistakes and contact us within
                              7 days if a mistake has occured.  We will pay for 
                              you to return the incorrect item back to us and 
                              will send the correct item as soon as possible.


International Orders:  Please e-mail us your orders as the Shopping 
                                      Cart only works for USA customers due to 
                                      the different shipping prices.
                                    (See more information on our order/shipping page)